At Ultratech, we understand that system uptime is a vital requirement in the costly semiconductor and microsystems manufacturing environments. To this end, our comprehensive service and support program, STARS™, is designed to provide timely, high-quality assistance and to ensure a high level of system reliability.

STARS

Ultratech offers a comprehensive selection of products and services to enhance a production facility. They are described as STARS.

Service
In-house technical specialists and a worldwide support network ensure easy access to field service assistance. In addition, from a variety of options, including routinely scheduled system inspections, emergency service calls and daily on-site support.

Training
Our hands-on training programs include both introductory and advanced classes in stepper operation, maintenance, process, electronics and more.

Applications
Designed to maximize system performance, application engineering support services range from bringing new systems into quick production to recommending cost-effective, high-productivity manufacturing strategies.

Reticle
Close working relationships with the maskmaking community enables the Recticle Engineering group to assist customers in producing and using reticles.

Spares
Our global parts ordering network and remote stock locations enable quick delivery throughout the world.

If you have any feedback, please contact our Customer Support department